Collect
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Case study · Business intelligence
Operational Dashboard — important information transformed into a working view.
A custom web dashboard bringing together KPIs, statuses and exceptions for faster operational monitoring.
ClientConfidential
SolutionWeb dashboard
ObjectiveVisibility
AccessConfigurable roles
The challenge
Scattered data delays the response to operational problems.
Relevant information came from different sources without a common view.
Teams needed current KPIs, filters and rapid access to exceptions.
The XPSoft solution
One interface for monitoring and prioritisation.
The dashboard centralises data into KPIs and operational lists with differentiated access.
Normalise
Prepare information.
KPIs
Display key values.
Exceptions
Highlight issues.
Act
Open the details.
Capabilities
Features built around the real process.
KPIs
Concise operational values.
Filters
Contextual analysis.
Statuses
Process stages.
Alerts
Important exceptions.
Drill-down
Access source details.
Roles
Relevant access.
History
Changes over time.
Reporting
Operational exports.
Operational decisions
The dashboard prioritises information requiring action.
KPIs are organised around user responsibilities.
Filters connect the overview to the cause of an exception.
Overview
See essential KPIs.
Filter
Narrow the context.
Inspect
Open an exception.
Follow
Monitor resolution.
Impact
A shared view and faster access to relevant information.
Visibility
KPIs in one interface.
Prioritisation
Clear exceptions.
Fast analysis
Less manual searching.
Controlled access
Role-relevant data.
Confidentiality
The client and specific operational KPIs are not disclosed.
Frequently asked questions
About this solution.
What can it display?
KPIs, statuses, alerts and trends.
Can it integrate other systems?
Yes.
Is access role-based?
Yes.